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Privacy Policy

Information We Collect

Faithco Enterprises may collect personal information when you:

  • Request service or schedule an appointment
  • Submit a form on our website (including Contact Us or Service Request forms)
  • Call our office
  • Request estimates or proposals
  • Opt in to receive SMS or email communications

The information you voluntarily provide may include:

  • Name
  • Email address
  • Mailing address
  • Telephone number
  • Service address
  • Company information (if applicable)
  • Details about requested services

This information is knowingly and voluntarily provided by you.

How We Use Your Information

We use your information to:

  • Schedule and provide plumbing, HVAC, and electrical services
  • Send appointment confirmations and service reminders
  • Provide estimates, invoices, and service updates
  • Communicate about service issues or changes
  • Respond to questions or requests
  • Improve our customer experience

Consent to SMS Messaging

By providing your phone number through our website or other communication methods, you consent to receive SMS text messages from Faithco Enterprises related to:

  • Appointment confirmations
  • Service updates
  • Billing notifications
  • Requested information

Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.

Consent to receive SMS messages is collected through disclosure language provided near all forms requesting a phone number.

We do not sell or share your SMS opt-in information with third parties for marketing purposes.

We may share your Personal Data, including SMS consent status, only with trusted third-party vendors who assist us in delivering messaging services (such as messaging platforms and telecommunications providers). These vendors are contractually obligated to protect your information.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for promotional purposes.

Our Privacy Commitment

Faithco Enterprises will never sell, trade, or rent your personal information to third parties.

Your information is used strictly for legitimate business purposes related to providing plumbing, HVAC, and electrical services.

We implement reasonable security measures to protect your information from unauthorized access or disclosure.

Opt-Out of Communications

If you are receiving emails or text messages from Faithco Enterprises and wish to stop:

  • Reply STOP to opt out of text messaging
  • Or call us at 903-882-3660

We will promptly process your request.